Qualifications/General Information

Membership Qualifications

Joining your professional association is vital to successful career growth. Membership in CMAA will:

* Greatly expand your knowledge and competency in your chosen field;

* Provide you with valuable opportunities to network, exchange information and discuss common issues and concerns; and

* Provide opportunities for you to develop leadership skills as you build friendships that will last for a lifetime.

A person who, at the time of applying for election to membership in the Association is connected with the management of clubs, is eligible for PROVISIONAL membership. Provisional members receive all CMAA member benefits except the right to vote and hold elected office. Provisional members qualify for ACTIVE status after 12 months of membership in the Association and the accumulation of 15 Education credits.

An applicant must first apply for membership in the local chapter having jurisdiction over the area in which his/her club is located. Once elected into chapter membership, the individual simultaneously becomes a member of the National Association. To receive a membership application or for other membership information, please contact Penny Barden at vacmaa@comcast.net .

Virginias Chapter Boundaries

Boundaries for Chapter membership: The counties of Shenandoah, Warren, Fauquier, Prince William, plus all counties south in the state of Virginia, plus West Virginia west to and including the counties of Hardy, Grant, Tucker, Barbour, Upshur, Webster, Nicholas, Fayette, Raleigh, Wyoming and McDowell. (Charter Date: 1986)

The Club Managers Association of America represents and responds to the needs of all its members and is a strong and effective advocate for professionalism in club management. In addition to the services and resources available through the CMAA National Headquarters, the Association draws upon hundreds of its members to actively participate on national committees and in focus groups. Committee members willingly contribute their time and energy toward enhancing the effectiveness of the Association, which acts as a clearinghouse for the exchange of ideas and the means of working together for the mutual benefit of all members. Committees are charged with the responsibility of shaping creative ideas into new programs which must be approved by the National Board of Directors and implemented by the national staff. Also, they are responsible for working with and providing direction to the 50 CMAA senior chapters and approximately 30 student chapters and colonies throughout the world.

Chapter Membership

CMAA's chapter system is an active and thriving organization. CMAA's 50 senior chapters are located throughout the United States, Canada, Europe and the Far East and represent the lifeblood of the Association.

Most chapters meet on a regular basis, averaging ten meetings per year. Membership and active participation in a local chapter are valuable to the individual member because they provide opportunities for:

* educational and professional development;
* networking and exchanging of information on issues of mutual concern;
* fellowship and contacts with nearby club managers; and
* participation in various social and civic activities.

CMAA Membership Benefits and Services

Club Management Institute

CMAA's professional development program is under the direction of the Club Management Institute (CMI). CMI is responsible for developing and maintaining programs that offer club managers the most advanced principles and precepts of professional club management. CMI oversees hundreds of programs for chapters, regional meetings and the World Conference.

Lifetime Professional Development

The leaders of CMAA had the vision and foresight to establish a lifetime, university-based professional development program for managers at all stages of their careers. This vision has been realized in the Business Management Institute (BMI 1). BMI is a five-level course curriculum with BMI elective programs, housed at seven renowned universities and the Nike campus offering hospitality programs across the nation. It offers technical and professional instruction on day-to-day, as well as long-term career aspects of club management. Each program is an intensive five-day, 40-hour learning experience taught by highly-qualified university faculty, as well as industry experts and experienced club managers. BMI consists of a multi-tiered, highly structured system to serve those ranging in experience from entry-level managers to senior level executives at the pinnacle of their careers.

BMI programs are:

• BMI I - The Basic Club Management School
• BMI II - The Leadership Edge
• BMI III - The Chief Operating Officer Concept
• BMI IV - Managerial Excellence: Tactics for Today
• BMI V - Strategies for Tomorrow . . . Realities of Today
• BMI Retail Merchandising Symposium
• BMI Sports Management
• BMI Food and Beverage Management
• BMI Certification Review Course
• BMI Distance Learning Program: "Team Processes"

Chapter Education

Chapters annually offer more than 500 educational programs in addition to those conducted by the National Association.

World Conference on Club Management

Held annually in major U.S. cities, the CMAA Annual Conference is the centerpiece of the Association's programs and activities. More than 4,000 attendees from diverse club environments and the industry from around the world attend this week-long event during which Association business, nearly 100 individual cutting-edge education programs and a club-specific trade show take place.

Annual Leadership/Legislative Conference

CMAA's Annual Leadership/ Legislative Conference (LLC) hosts expert presentations on leadership skill building and legislative/regulatory developments that have immediate impact on the club industry. This highly participatory program is designed to provide elected chapter leaders and national committee members with education and training to successfully accomplish their chapter and professional goals. Scheduled programs emphasize the nuts and bolts of chapter administration and provide checklists that clearly outline responsibilities and important Association deadlines.

Certification

A successful career marked by an appropriate degree of professional development and verified by a credible certification program brings recognition from both the public and one's peers. CMAA takes great pride in its voluntary certification program. Since its inception in 1965, it has become recognized as the hospitality industry's most respected certification program. The Certified Club Manager (CCM) designation is known as the hallmark of professionalism in club management.

The CCM designation is awarded to members who:

* Maintain active membership in CMAA for three to five years, depending upon the individual's college education;

* Are active in club management (as defined by CMAA); and

* Fulfill specific education requirements and participate in association activities.

Certified Club Managers are required to actively continue their participation in professional development activities to be recognized by the Association with the Certification Maintenance Requirment, membership in CMAA's Honor Society, and, for those who meet the challenging requirements, the Master Club Manager (MCM) designation.

Premier Club Services®

Premier Club Services provides a wide range of innovative programs, products and services to assist you in meeting the challenges of 21st century club management. It offers the best club-specific resources available in the private club industry to assist you in your day-to-day operations and to improve your relationship with your governing board. It is a unique service that goes above and beyond what CMAA is already doing to assist managers. Every aspect of club management ¬ from accounting to legal compliance ¬ is addressed in thorough and reliable management resources. Some of these resources include the Club Operations Manual, the Your Club and the Law Legal Handbook, the Crisis Management Handbook for Clubs, the Club Operational Review and customized club surveys.

The department provides legal experts, tax advisors, computer consultants, strategic planning consultants and other industry professionals to assist you in meeting the needs of your membership. These professionals will help you find new ways to be more responsive to member concerns and offer new and improved services that will increase member usage and retention and strengthen member recruitment.

Research and Publications

CMAA is the national clearinghouse for the collection and dissemination of club industry information. Extensive research and continuous monitoring of club management trends enables members to call for quick reference and assistance as well as acquire useful and informative publications and industry surveys that have been compiled expressly for club professionals.

* OUTLOOK - CMAA members are sent the monthly OUTLOOK newsletter which keeps them informed of the latest events, Association news and professional development programs.

* Club Management Magazine - The Association's official bi-monthly magazine provides members with in-depth information on issues and legislation affecting the club industry, current and future trends in club management and information about new products and services.

* The BoardRoom Magazine - CMAA's official magazine for club board members, which enables the voice of club managers' to be heard by the members.

* Legislative Report - Matters pertaining to federal regulations, economics and legislation that affect club managers are covered in the Legislative Report. The reports are sent to CMAA chapters and are discussed and reviewed at chapter meetings.

* Club Management Updates - CMAA offers numerous specialized publications based on the most frequent topics of inquiry by club managers.

* Information Kits - Provided free or for a modest fee, these kits offer information on legislative/regulatory and club operations issues. Some of the topics covered include immigration, gratuities vs. service charges and club policies on minimum spending.

* Bookmart - An extensive inventory of foodservice, management, training and operations books are offered for sale through Bookmart. These specialized publications are selected to ensure that members have the most recent information available. Books written especially for CMAA and for the needs of club managers help complete Bookmart's offerings.

* Yearbook - CMAA publishes an annual yearbook, which is the official comprehensive handbook and membership roster.

Public Affairs

CMAA strives to promote the professional image of the club management profession, both internally and externally, through continued communication and cooperation with our international and domestic allied associations. Issues, opportunities, mutual goals and concerns that affect the club, hospitality and recreational industries can be identified and addressed in cooperative and productive endeavors.

Industry Affairs

The Industry Affairs Department imparts information on all CMAA programs, benefits and initiatives. The department represents the Association on cooperative efforts and initiatives with allied associations and industry organizations. CMAA works with allied associations such as the National Club Association, Golf Course Superintendents Association of America, National Golf Course Owners Association of America, Professional Golfers Association of America, United States Golf Association, PGA Tour, Audubon International and Golf Digest on programs such as Links for Life, Full Facility Environmental Audit and the National Alliance for Accessible Golf.

Legislative/Regulatory Resources

Under the umbrella of Industry Affairs, the Legislative/ Regulatory Resources Department identifies legislative and regulatory issues on the state and national levels that affect private clubs; educates and informs Association members on the issues; works in cooperation with allied associations to deal with legislation of mutual interest; and creates an awareness of CMAA as a key information resource. The department tracks current, proposed and defeated state, federal and regulatory legislation and issues. It updates members on these issues through the Legislative and Regulatory Resources Web page, Legislative Report, Legislative and Regulatory Summaries, Chapter Digest, Club Management magazine and the Call to Action bulletin.

Executive Career Services

The Executive Career Services (ECS) Department provides the best in career assistance services to members and clubs in need of professional management. The following services are available:

Managerial Openings List (MOL): The MOL is a weekly listing of clubs seeking executive management personnel. The MOL is mailed or accessed online to subscribers only and lists such details as club dues and sales volumes, salary ranges and benefits and job qualifications and descriptions.

Selective Search Bulletin: When a club places a listing in the MOL or MMCO, it has the option of also utilizing the Selective Search Bulletin. This one-time distribution of the club's listing is sent to all members presently in the state(s), chapter(s), region(s), etc., that the club selects.


Mid-Management Career Opportunities (MMCO): This service provides CMAA student members, faculty advisors, liaison managers, university career officers and others looking for entry-level positions in club management with a listing of mid-management positions available. Found online only, the listing is available to both members and non-members.

Interim Management Service: This service provides assistance to clubs in need of immediate, temporary managerial assistance. The ECS Department publishes a listing that contains the names and qualifications of retired CMAA members able to fulfill the various requirements and needs of clubs. The listing is sent to clubs at their request for a nominal fee. It is automatically sent to clubs that list positions in the Managerial Openings List.

Executive Career Services Kit: This material is designed to assist clubs in selecting executive management personnel and to assist managers in selecting a club. One section is dedicated to the manager's search. It addresses resume writing, contracts, interviews, networking, follow-up and the many member benefits of CMAA, as well as the numerous programs available through the Executive Career Services Department. The second section contains guidelines for a club and its search committee, including hints on conducting interviews, sample correspondence with applicants (follow-up letters, etc.) and job descriptions.

ClubNet®

The Club Manager's Network, or ClubNet, is CMAA's home on the World Wide Web. More than 7,000 pages of industry - and career-related information can be found by simply pointing your Web browser to http://www.cmaa.org. If the information cannot be found on ClubNet, there are more than 27,000 links to industry information sources around the world. Accessed more than two million times per month, CMAA members use the Internet and ClubNet to communicate with each other, National staff and other industry organizations or to take advantage of online employment opportunities.

World Conference on Club Management and Exposition

The World Conference and Exposition, held annually in a major U.S. city, is the primary educational event of the year. This week-long series of nearly 100 educational opportunities features:

* Pre- and Post-Conference workshops
* Educational seminars
* Management clinics
* Full-day case studies
* Round-table discussions
* Student forums
* Tours of the country's most prestigious clubs
* CMAA elections

Benefits to club managers include:

* Education seminars which provide managers with up-to-date information about industry trends;
* Legislative/regulatory programs that help managers deal with legislation and regulations affecting the private club industry;
* An exposition providing an opportunity to learn about the latest products and services within the industry; and
* Opportunities for contacts, networking and friendships among those who attend.

Student Development

CMAA recognizes its responsibility to assist students in gaining a better understanding of the club management profession and in selecting a career in this sector of the hospitality industry. Both undergraduate and graduate students studying hospitality management at four-year, accredited colleges or universities are eligible to apply for CMAA student membership. As chapter members, students participate in educational and professional development programs, network with peers and exchange information on subjects of mutual concern. Student members have many opportunities to participate in programs designed to expose them to the club industry.

Student Chapter Affiliation: Student chapters and colonies at more than 30 colleges and universities throughout the United States hold regularly scheduled meetings under the guidance of a Faculty Advisor and a CMAA Liaison Manager. Chapter meetings provide students with opportunities to participate in valuable career-growth activities together with professional development programs, site visits to local clubs, student chapter leadership opportunities and visiting instruction by club management professionals.

Professional Development: In order to keep abreast of current industry trends, students need to learn about new developments and requirements in club management. The Association's mission is to advance the profession of club management by fulfilling the educational and related needs of its members. Student members may attend many of CMAA's education programs at discounted registration rates throughout the year. National programs include workshops, senior chapter meetings and conferences, such as the Assistant Managers Conference and the Annual World Conference on Club Management.

The Club Foundation Scholarship Program: The Club Foundation and many of CMAA's local chapters annually award thousands of dollars in scholarships to outstanding students who have demonstrated interest in the club management profession. Requirements may vary but usually include at least one year of college study, a satisfactory grade point average and work experience in clubs.

The Club Foundation

The Club Foundation was created by the Club Managers Association of America in 1988 with the mission of raising funds to financially support the professional development of club managers through education, training and research initiatives.

With the successful completion of its Campaign for Excellence, which ran from 1992 until 1998, The Club Foundation was able to create a $3 million endowment fund. Today, the foundation makes annual grants and awards through this educational endowment, which is having a visible and worthwhile impact on the lives of club managers.

The Club Foundation is now looking to your future, and through the Campaign to Promote Excellence...Yesterday,Today and Tomorrow, it will raise an additional $4.5 million for educational purposes that will directly impact the profession of club management. At the completion of the Campaign to Promote Excellence, The Club Foundation will be able to provide additional professional development programs to club managers that will benefit the entire private club industry.

A Commitment to Excellence

Challenging complex and dynamic changes that will alter the profession of club management as it is practiced today exist in the near future. These changes include:

* A rapidly aging population;
* Shifting regional demographics;
* Increased regulatory and legislative requirements for clubs; and
* The impact of advanced technology on communications.

CMAA recognizes a responsibility to assist you in meeting the challenges resulting from these changes. To fulfill that responsibility, we invite you to take part in our educational programs and member services and to make a commitment to excellence by becoming an active member of the Club Managers Association of America. Only then can you help mold and strengthen the role and image of the club management profession within the industry you serve.